Terms and Conditions

Our standard terms and principles of working

Only where a contract does not exist for an event or a confirmed piece of work, including a venue booking, the following minimum conditions will apply.

Cancellation / Termination

Cancellation or termination must be made in writing and acknowledged immediately.

More than 3 months from the event, 25% of the contract sum is due, or any invoices already raised, whichever is the greater.

Between 3 and 2 months from the event, 50% of the contract sum is due, or any invoices already raised, whichever is the greater.

Between 2 and 1 months from the event, 75% of the contract sum is due, or any invoices already raised, whichever is the greater.

Less than 1 month from the event, 100% of the contract sum is due.

For the avoidance of doubt, the full contract sum is due, if all or part of the programme is cancelled and if some or none of the events take place. Expenses not incurred will not be charged, but expenses paid for and not used would be charged. (for example, unused flights).

Confidentiality

Absolute Corporate Event operate a strict policy of client confidentiality and will not disclose any information regarding your company or your business with us. We in turn expect your confidentiality.

Data protection

Absolute Corporate Events complies in full with data protection and data security laws.

All data held for your event will remain your property. It will not be shared, copied, or retained after the event. More specifically, delegate data will not be used for any other purpose than as instruction and in connection with your event.

Anti-bribery

Absolute Corporate Events complies in full with anti-bribery and anti-corruption laws.

Disaster recovery

Absolute Corporate Events has a fully tested and robust disaster recover and interruption plan, as well as an international crisis management policy. These are available on request.

Third party terms and conditions

Where a service is booked for the client, and Absolute Corporate Events has booked this service as the client’s agent, the client will be bound by the terms and conditions of this third party supplier.

Commissions

When acting as a booking agent, Absolute Corporate Events at times may receive a commission payment from the third party supplier or venue. This is not built into the fee charged to the client, and is a cost of sale for the supplier. Absolute Corporate Events does not have to disclose any specific details about these commissions, as these are part of a separate contract between Absolute Corporate Events and its partners. Absolute Corporate Events is a member of the HBAA and compiles in full with its Code of Practice.

A copy of the Code of Practice may be downloaded from the Resource Centre of the HBAA website: http://www.hbaa.org.uk/

Fees

Fees are expressed in a quote to the client. In the absence of a formal contract, an accepted quote will constitute a formal agreement to pay the quoted fees.

Dispute Resolution

Claims regarding non-delivery of services must be submitted by formal and recorded statement to a Director of Absolute Corporate Events immediately. Claims not reported in this way cannot be taken into consideration.

Any potential dispute of disagreement will be conducted with due consideration and be subject to UK laws and practices.