Our standard terms and principles of working
Only where a contract does not exist for an event or a confirmed piece of work, including a venue booking, the following minimum conditions will apply.
Book with ABSOLUTE confidence (temporary condition)
A short-term offer is available to ACE clients from 1st December 2020 where we can search and hold a conference venue with no contract, no deposit and no cancellation penalty. The event must be for more than 100 delegates, include at least one night's accomodation for all delegates, and should take place in 2021 or 2022. Only one venue may be held on these terms, for any one event. A 'firm first option' will protect the venue, unless another party is willing to sign a contract, in which case a contract will be offered to our client first. Formal contracts and deposits will be required closer to the event date, usually within 3 months.
This is a limited offer and may be withdrawn at any time.
Cancellation / Termination
Cancellation or termination must be made in writing and acknowledged immediately.
More than 3 months from the event, 25% of the contract sum is due, or any invoices already raised, whichever is the greater.
Between 3 and 2 months from the event, 50% of the contract sum is due, or any invoices already raised, whichever is the greater.
Between 2 and 1 months from the event, 75% of the contract sum is due, or any invoices already raised, whichever is the greater.
Less than 1 month from the event, 100% of the contract sum is due.
For the avoidance of doubt, the full contract sum is due, if all or part of the programme is cancelled and if some or none of the events take place. Expenses not incurred will not be charged, but expenses paid for and not used would be charged. (for example, unused flights).
Absolute Corporate Event operate a strict policy of client confidentiality and will not disclose any information regarding your company or your business with us. We in turn expect your confidentiality.
Absolute Corporate Events complies in full with data protection and data security laws, including: Data Protection Act 1998 (DPA), the EU Data Protective 95/46/EU and all applicable laws which replace the same. Including the General Data Protection Regulation (GDPR).
All data held for your event will remain our client’s property. Personal and special data provided will only be shared with key partners involved in the delivery of an event (hotel, local venue, airline, ground agent), but not with any other party not involved with the event. More specifically, delegate data will not be used for any other purpose than as instructed and in connection with your event. Data will always be transferred securely to known parties, and it will always be password protected.
Data will not be copied nor stored on any external hard-drive and will be securely deleted one year after the last day of any event.
Data subjects may request information about the data held, by email firstname.lastname@example.org
Absolute Corporate Events complies in full with anti-bribery and anti-corruption laws.
Absolute Corporate Events complies in full with anti-slavery regulations and laws.
Absolute Corporate Events has a fully tested and robust disaster recover and interruption plan, as well as an international crisis management policy. These are available on request.
Third party terms and conditions
Where a service is booked for the client, and Absolute Corporate Events has booked this service as the client’s agent, the client will be bound by the terms and conditions of this third party supplier.
When acting as a booking agent, Absolute Corporate Events at times may receive a commission payment from the third party supplier or venue. This is not built into the fee charged to the client, and is a cost of sale for the supplier. Absolute Corporate Events does not have to disclose any specific details about these commissions, as these are part of a separate contract between Absolute Corporate Events and its partners. Absolute Corporate Events is a member of the HBAA and compiles in full with its Code of Practice.
A copy of the Code of Practice may be downloaded from the Resource Centre of the HBAA website: http://www.hbaa.org.uk/
Fees are expressed in a quote to the client. In the absence of a formal contract, an accepted quote will constitute a formal agreement to pay the quoted fees.
Claims regarding non-delivery of services must be submitted by formal and recorded statement to a Director of Absolute Corporate Events immediately. Claims not reported in this way cannot be taken into consideration.
Any potential dispute of disagreement will be conducted with due consideration and be subject to UK laws and practices.